Bareilly division bags third place in U.P in  disposal of complaints registered on IGRS

Bareilly:  Bareilly division got third place in the entire state in the disposal of complaints lodged on the online complaint system of the government, Jansunwai Portal (IGRS),  with relief in general public due to prompt action of Divisional Commissioner Bareilly.

The state level ranking for the settlement of complaints on the SAI IGRS portal dated 07, 2022 was released for the month of October. In the Public Hearing Coordination Complaint System (IGRS) run by the Chief Minister, Uttar Pradesh, Bareilly Mandal was ranked 16th in the entire state in the ranking of September 2022.

After reviewing the complaints received through the IGRS portal by the Divisional Commissioner, instructions were given from time to time to make quality disposal and further improvement in the ranking, as a result in the month of October, 2022 out of total 120 marks.

By getting 118 marks, the board got the third position in the state by jumping. Divisional Commissioner Smt. Sanyukta Samaddar told in a special conversation with Lucknow Tribune that the disposal of complaints on the public hearing portal is the top priority of the government, due to which it is reviewed by them themselves and clear instructions have been given to the nodal officers posted in the division/district.

That the complaints on the public hearing portal should be disposed of in a time bound and quality manner. Taking any kind of laxity in this direction seriously, action will be taken against the officials who are not interested in the disposal.

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